DropCue Help Center

Everything you need to know about using DropCue — from uploading your first track to running your full pitching workflow.

Dashboard

Your home base shows total plays, downloads, active shares, and track count at a glance. The plays chart shows listening trends over the last 14 days. Recent Activity surfaces plays and downloads in real time. Quick-access cards jump you to your latest playlists, and the Inbox widget flags pending submissions if you have active drop requests.

Media library

Upload audio files (MP3, WAV, AIFF, FLAC) and video (MP4, MOV, WebM on Pro). BPM and key are auto-detected. Embedded metadata and artwork are pulled from the file. Click a track to edit details: artist, genre, mood, instruments, writer splits, PRO, IPI, ISRC, and notes. Bulk actions let you edit metadata, find & replace titles, apply writers and publishers, nest stems, and copy parent metadata down to children across many tracks at once.

Playlists

Build a playlist, drop tracks in, group them into sections (Action Cues, Emotional, Drone, etc.), and attach documents like cue sheets or contracts. Upload custom artwork to brand each playlist for a specific client. Pin timestamped notes to tracks for internal review. Set audio snippets to highlight the best section of a track so recipients hear exactly what you want.

Sharing & analytics

Share any playlist via a branded link with optional password, expiration date, and download controls. Recipients open the player in their browser. You see who opened the link, which tracks they played, how long they listened, and where they were located. Comments and timestamped feedback come back to you in real time.

Music inbox

Create a public drop link to receive music submissions. Composers, artists, and clients can upload to your inbox without needing a DropCue account. Submissions land organized in your inbox where you can review, tag, accept, or move tracks into playlists for further work.

Channels & folders

Organize playlists into channels and folders in the sidebar. Use folders for project groupings or client folders. Drag and drop playlists between them. Right-click any sidebar item for quick actions like rename, duplicate, view analytics, or delete.

EPK builder

Build a hosted EPK at dropcue.app/p/your-name with your bio, featured tracks, video reel, credits, photos, and contact info. Customize colors and artwork to match your brand. Use it for supervisor pitches, label outreach, festival applications, and journalist contacts. Analytics show exactly who viewed your EPK and what they engaged with.

Billing & account

Plans start at $5/month for Starter. Pro tiers scale by catalog size starting at $12/month. Founding Member is $599 one-time for lifetime Pro access. Manage your subscription, change plans, update payment methods, or cancel anytime from the Account page.

Need more help?

Email support@dropcue.app and a human will get back to you within one business day. For workflow guides and industry context, see the DropCue blog and the music industry glossary.

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